FAQ

Question:   What is special about KASPERSKIAN Caviar with Life?
Answer: With our primary product line Caviar with Life we present you products, where it is no longer necessary to put sturgeons lives to an end. Thanks to our exclusive method, our fish enjoy a long life.

Question:   Is KASPERSKIAN Caviar 100% natural?
Answer: KASPERSKIAN Caviars' ingredients are just caviar and salt. Moreover, our products are made without preservatives so that they develop their full flavour.

Question:   Is caviar healthy?
Answer: Caviar not only tastes delicious, but is also very healthy. Caviar contains high-quality and easily digestible protein, which is used in the formation of connective tissue, and skin and muscle tissue in particular. There is more protein in caviar than in fish or meat. Moreover, caviar contains essential amino acids which the human body is not able to produce itself, but which must be obtained through nutrition.
Caviar is also highly nutritious thanks to its vitamin content – for example, vitamins A, B, E and D, as well as trace elements of calcium, iron, phosphorus, iodine, zinc, folic acid and lecithin. Along with these are the valuable omega-3 and omega-6 fatty acids, which play an important role in human health, supporting brain activity, improving blood circulation through the capillaries, boosting the immune system and reducing the risk of cardiovascular disease.

Question: What is the nutrition information for KASPERSKIAN Caviar?
Answer: The KASPERSKIAN Caviar has the following nutrition information per 100g:
Energy 907KJ / 217kcal
Fat 13.8g
    of which saturated 2.2g
Carbohydrate 2.0g
    of which sugars >0.5g
Protein 21.1g
Salt 2.8g

Question:   Which certification has KASPERSKIAN?
Answer:

FSSC 22000 certified

 

 

World Halal Union certification

 

 

FDA (Food and Drug Administration)


Question:   From which species of sturgeon can I buy caviar at KASPERSKIAN?
Answer: Currently caviar from Siberian sturgeon (Siberian Oscietra) . From December 2017 also caviar from the Russian sturgeon (Oscietra).

Question:   Does all KASPERSKIAN Caviar look the same?
Answer: No. Every single pearl is unique and therefore different. Depending on the sturgeon species, the color of the eggs can vary from grey to brown to black. Color differences are whims of nature and have no effect on the flavour of the caviar. We use several different species for our caviar, but each can is filled with the caviar of only one sturgeon.

Question:   Which salinity has KASPERSKIAN Caviar?
Answer: Our caviar is lightly salted with a salt content of 3.5 - 3.8%. This provides our caviar a mild and pleasant taste.

Question:   How much caviar is recommended per person?
Answer: To get a first impression, we recommend 10g per person.

Question:   How do I enjoy KASPERSKIAN Caviar?
Answer: Do not use silver cutlery as this can change the noble taste of the caviar. Champagne goes well with caviar. Of course with Vodka you are always right. If you do not like both, you can not go wrong with a light white wine. Recipe ideas can be found Recipes.

Question:   How is KASPERSKIAN Caviar best stored?
Answer: Our caviar has to be cooled at +/- 2°C. Store absolutely cool after opening to preserve flavor and freshness. Once opened our caviar should be consumed as soon as possible.

Question:   Where can you buy KASPERSKIAN Caviar?
Answer: You can order KASPERSKIAN Caviar at our site in Susten, by phone, email or via our webshop.
Tel.: +41 27 452 42 42
Or in the department store: "GLOBUS delicatessa".
For any queries in relation to our products in the UK please contact the following telephone number: +44 7440 43 46 39 (operated on weekdays during 8.30 a.m. - 6.00 p.m.) or via e-mail

Question:   Does KASPERSKIAN also deliver in the EU?
Answer: Yes. Our caviar is also supplied in the EU.

Question:   How are the delivery times?
Answer: Shipping to Switzerland: Goods are shipped from Monday to Friday. If your order is placed with us on Monday, Tuesday, Wednesday, Thursday or Friday before 3.00 p.m., the shipping shall take place the same day. If your order is placed with us on Monday, Tuesday, Wednesday or Thursday after 3.00 p.m., the shipping shall take place the following day. If your order is placed with us on Friday after 3.00 p.m., the shipping shall take place on the following Monday. In case of public holidays, the shipping shall take place on the following business day. General terms and conditions.
Shipping to Germany, England and other EU countries: Goods are shipped from Monday to Thursday. If your order is placed with us on Monday, Tuesday, Wednesday or Thursday before 12.00 a.m., the shipping shall take place the same day. If your order is placed with us on Monday, Tuesday or Wednesday after 12.00 a.m., the shipping shall take place the following day. If your order is placed with us on Thursday after 12.00 a.m., the shipping shall take place the following Monday. In case of public holidays, the shipping shall take place on the following business day. General terms and conditions.
Deliveries within Switzerland are generally carried out within 24 hours after shipping (24 – 48 hours within the EU). No deliveries shall be made to Customers outside the EU. After the goods have been handed over to the delivery partner, the Customer shall receive the related tracking number by email.

Question:   How much are the shipping costs?
Answer: Switzerland: CHF 18.00
Free shipping on orders over CHF 300.00
Germany: EUR 17.00
Free shipping on orders over EUR 300.00
England: GBP 15.00
Free shipping on orders over GBP 300.00
Other EU countries: EUR 37.00
Free shipping on orders over EUR 500.00

Question:   Why are the shipping costs higher than usual?
Answer: To ensure the full enjoyment of caviar, we deliver our caviar to your home via express carrier in not more than 24 hours.

Question:   Can I visit KASPERSKIAN?
Answer: We offer a variety of events, tastings and tours. For further information see Events.

Question:   Can everybody become a Fish Partner?
Answer: Yes. At KASPERSKIAN you have the unique opportunity to get your personal caviar from your personal sturgeon. More information can be found Fish Partner.

Question:   How can I get a member of the KASPERSKIAN VIP Club?
Answer: When you click the VIP Club button you can find a request form.